Effective Date: Jan 01, 2025
This privacy policy outlines how Ideaas collects, uses, shares, and protects your personal information when you visit our website or use our design services.
Information We Collect
When you visit our website or sign up for our services, we may collect certain types of information:
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Personal Information: This includes your name, email address, company name, and any other details you provide when contacting us, submitting a request, or subscribing to a plan.
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Payment Information: We use Stripe to process payments securely. While we don’t store your credit card details directly, we may collect billing-related information necessary for invoicing and customer support.
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Project Materials: If you submit design briefs, brand assets, feedback, or any related content, we store this data as part of the service we provide to you.
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Website Usage Data: We use Google Analytics and similar tools to understand how visitors use our site. This may include data such as pages visited, device type, browser, location (based on IP), and time spent on the site.
Why We Collect This Information
We collect and use your information to:
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Provide and manage our design services.
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Communicate with you regarding project updates, account issues, or support needs.
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Send billing information or service-related notices.
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Improve our website, user experience, and service performance.
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Comply with legal obligations and prevent misuse or abuse of our platform.
How We Share Your Information
We don’t sell or rent your information to third parties.
We may share your data with service providers who assist in operating our business. This includes platforms like:
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Stripe (for secure payment processing)
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Trello (for managing project workflows)
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Google Workspace (for internal documentation and communication)
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Loom or other tools used for sharing project updates, if needed.
These providers only have access to information necessary for performing their roles and are not permitted to use it for any other purpose.
We may also share information if required by law, regulation, or legal request.
How We Store and Protect Data
All data is stored on secure, cloud-based platforms with access restricted to our internal team. We implement reasonable administrative and technical safeguards to protect your data. However, no online system is completely immune from risks, and we cannot guarantee absolute security.
If a data breach occurs that affects your personal information, we will inform you promptly in accordance with applicable data protection laws.
Your Rights and Choices
You have the right to:
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Request a copy of the data we hold about you.
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Update or correct your information.
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Request deletion of your data (subject to any legal or contractual obligations).
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Opt out of non-essential communications.
To exercise these rights, contact us at hello@ideaas.co. We’ll respond within a reasonable timeframe.
Cookies
Our website uses cookies to enhance your browsing experience and gather basic analytics. You can disable cookies through your browser settings if you prefer not to share this data.
Data Retention
We retain your personal and project data for as long as you’re an active client. After the end of a service relationship, we may retain limited data for billing, legal, or archival purposes unless you request deletion.
Changes to This Policy
This policy may be updated from time to time. If there are any significant changes, we’ll notify you either through the website or via email. The date at the top reflects the latest version.
Contact Us
If you have questions about this privacy policy or how your data is handled, please contact:
Ideaas
Email: hello@ideaas.co
Website: https://ideaas.co